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Technician kneeling beside a water softener and brine tank in a garage, connecting the drain line

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WS-21 / Herriman, UT

Water Softener and Filtration in Herriman, UT

Glasses come out of the dishwasher spotted, shower doors turn chalky and the kettle crusts over within weeks. A water softener in Herriman answers that problem at the source, because the city itself calls local water very hard.

We size, install and plumb softeners and filters, and we tell you when a filter is enough. Planned work is booked by phone, and we ask you to test your tap before we pick equipment.

The numbers behind Herriman's hard water

The city says local wells usually run between 25 and 60 grains per gallon, while water from the Jordan Valley Water Conservancy District runs 10 to 12. On the city's own scale, anything above 10 counts as very hard. A softener sized for 12 grains is working far below capacity if the tap pulls well water at 40.

Because the supply blends, your hardness moves with the season. The city switches to the district's winter source in mid-October and brings wells back as demand rises in spring. That means the water you tested in August may not match what comes out in January.

Practical advice, then, is to test twice, once in winter and once in summer, and set the softener for the harder reading. The city also suggests checking your softener settings with the change of season.

Salt softener, salt-free conditioner or filter

Many homes end up with a softener for the whole house and a small reverse osmosis unit in the kitchen.

What each device can and cannot do.
DeviceWhat it doesWhat it does not doFits
Salt-based ion exchange softenerRemoves calcium and magnesium by swapping them for sodium or potassiumDoes not filter taste or chlorineVery hard water and scale protection
Salt-free conditionerChanges how scale crystals form so they stick lessDoes not lower hardness readingsLight scale control with no salt or drain
Whole-house carbon filterReduces chlorine taste and odorDoes not softenTaste and smell complaints
Sediment filterCatches sand and rust flakesDoes not softenCloudy water or older lines
Under-sink reverse osmosisTreats drinking water at one tapDoes not protect water heaters or showersDrinking and cooking water

A salt-free unit is not a softener, and we will not call it one.

Salt versus salt-free, honestly

An ion exchange softener is the only common device that measurably reduces hardness. Resin beads hold sodium, trade it for calcium and magnesium as water passes, and then flush clean with brine during regeneration.

Salt-free conditioners do not remove minerals. They may cut scale buildup in some cases, but they leave the hardness number where it was and will not give you the slick feel or spot-free dishes. With well water near 40 grains, we usually steer buyers toward a real softener.

Sizing your system

Capacity comes from arithmetic, not guesswork.

  1. Get a hardness reading

    Use a test kit or ask your water utility. Write down the grains per gallon.

  2. Count daily gallons

    Estimate about 75 gallons per person per day, which gives 300 for a family of four.

  3. Multiply

    300 gallons times 12 grains is 3,600 grains per day. At 40 grains it is 12,000 per day.

  4. Choose a regeneration plan

    A 32,000 grain unit regenerating every week works for the first case, and the second wants a larger tank or more frequent cycles.

  5. Check iron

    Iron in the water uses up resin capacity, so tell us if you see orange stains.

These figures are general mechanics. Your tap result and your family's habits set the real numbers.

Ready to fix the scale problem? Call (385) 488-1892 to plan the install.

Call (385) 488-1892

What a proper install includes

Cheap installs often skip the details below.

  • A bypass valve so you can isolate the unit for service.
  • Unions or quick-connects on the inlet and outlet for easy removal.
  • A drain line with an air gap, so wastewater cannot siphon back into the softener or the potable supply.
  • A drain route to a proper standpipe or floor drain, as plumbing code requires.
  • A separate cold hose bib circuit left unsoftened for lawn use where plumbed.
  • Working room around the unit so the resin tank and brine tank can be serviced.

Adding new plumbing lines can require a city permit. Ask the Herriman building department before you plan the drain route.

Backflow and the air gap

A softener drain must never connect directly to the sewer line. An open air gap keeps backflow from carrying brine or wastewater into the equipment. Herriman City reminds residents that hose bibs need vacuum breakers, and the same logic applies to anything connected to potable water.

Secondary water is not your softener's job

Some Herriman areas have secondary irrigation water. The city says it is untreated and not for human consumption, so a softener should only see the culinary supply. If your hose bibs are on secondary, do not tie them into the treated loop.

Water softening also protects tank water heaters. Scale on elements and tank bottoms cuts efficiency, so a softener often ties directly to water heater replacement timing and to tankless units that clog quickly with hardness.

What shapes the price

You get a clear price before work starts. These factors move it.

  • System sizeTank capacity and resin volume follow your hardness and household size.
  • Salt-free or salt-basedSalt units need a drain and an electrical outlet, while conditioners do not.
  • Plumbing changesDistance from the water heater and drain access affects pipe and labor.
  • Add-onsCarbon filters, sediment filters and reverse osmosis each add parts.
  • Permit and drainNew lines may need a permit, and a missing drain adds work.

Softeners and filters are upgrades, so insurance rarely pays for them. A sudden leak from a failed fitting may be covered, but ask your insurer.

Want your real number? Call (385) 488-1892 and give us your test result.

Related work

If you are already replacing fixtures, ask about plumbing installation while the lines are open. A softener that leaks at its fittings can also be traced with leak detection before it floods the utility room.

Softener questions before you buy

How hard is Herriman water?

The city says its wells run 25 to 60 grains per gallon and Jordan Valley water 10 to 12, which it calls very hard. Test your tap to see where you land.

Does the water change during the year?

Yes. The city moves to the Jordan Valley winter source in mid-October and brings wells back in spring, so hardness shifts. Check your softener setting each season.

Do I need a permit for a water softener?

Adding new plumbing lines can require a permit, while maintenance of existing plumbing does not. Ask the Herriman building department about your install.

Is a salt-free system as good as a softener?

No, not at removing hardness. It changes scale behavior but does not lower the number, and we will say so.

Will a softener make my water taste salty?

A properly set softener adds only a small amount of sodium. Many people install reverse osmosis at the kitchen tap for drinking.

How often should the softener be serviced?

Refill salt, clean the brine tank and check the settings each season. Resin lasts many years in clean water.

Should the softener feed my outdoor faucets?

Usually not. Lawn water does not need softening, and it wastes salt.

Have your test result? Call (385) 488-1892 and we will size it.

Call (385) 488-1892

Sources and standards

The standards and local rules behind this service page are listed below. Rules and fees change, so read the current version before you rely on them.

Coverage map

Where we work around Herriman

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